Talk to a human.
AwayCam is a small, independent product. Email is the best way to reach us — we read every message and usually reply within a business day.
Support & troubleshooting
Camera not showing up in a meeting app, a loop misbehaving, install trouble — anything about using AwayCam.
support@awaycam.appCheck the Help page first — most setup questions are answered there. Read the Help page →
Billing, licenses & refunds
Lost your license key, need it re-sent, a question about a charge, or a refund within 14 days.
support@awaycam.appHave your purchase email handy — it speeds up finding your order. Read the refund policy →
Legal & privacy
Questions about the Terms, EULA, or how your data is handled.
legal@awaycam.appThe Privacy page explains what AwayCam does and does not collect. Read the Privacy page →
AwayCam does not upload your camera feed, meeting audio, or recorded loops, so there's nothing for us to look up on our end — please include the details in your message.